Privacy Policy

Welcome to Trains24x7! Your trust is our top priority, and we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using Trains24x7, you agree to the terms of this Privacy Policy.

Who We Are

Trains24x7 is a third-party train ticket booking platform dedicated to helping travelers find and book train tickets at the lowest prices. We act as a bridge between you and train service providers to simplify your travel planning experience.

Information We Collect

We may collect the following types of information:

1. Personal Information

When you book tickets or contact us, we may collect:

• Full name
• Email address
• Phone number
• Payment details

2. Non-Personal Information

We also collect non-personal data such as:

• Browser type and version
• Device information
• IP address
• Cookies and usage data

How We Use Your Information

We use your information to:

• Facilitate train ticket bookings and reservations
• Send booking confirmations and updates
• Provide customer support
• Improve our website and services
• Send promotional offers, only with your consent

How We Protect Your Data

We implement industry-standard security measures to protect your information. This includes encryption, secure servers, and strict access control policies. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Sharing of Information

Trains24x7 does not sell your personal information. However, we may share your data in the following circumstances:

• With Train Service Providers: To process your bookings and provide related services.
• With Third-Party Service Providers: For payment processing and analytics purposes.
• As Required by Law: To comply with legal obligations or enforce our policies.

Cookies Policy

We use cookies to enhance your browsing experience. Cookies help us remember your preferences and improve website functionality. By using Trains24x7, you consent to our use of cookies. You can manage cookie settings in your browser.

Third-Party Links

Our website may contain links to third-party websites. Trains24x7 is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any information.

Your Rights

As a user, you have the following rights regarding your personal data:

• Access and update your information
• Request data deletion (subject to legal obligations)
• Opt-out of marketing communications
• Manage cookies and tracking preferences
• To exercise these rights, please contact us at [sales@trains24x7.com].

Children’s Privacy

Trains24x7 does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.